Help Us Manage Odour Pollution

Dealing with smoke can be difficult, especially when the odour is something you do not expect or have never experienced in your neighbourhood.

Many odour complaints reported to the Council are ‘one-off’ events that do not have the required evidence for the odour to be regarded as ‘unreasonable’.

Residential odour complaints are often regulated under the Public Health and Wellbeing Act 2008.

 

 

Council officers can investigate and decide whether odour is unreasonable based on characteristics such as:
  • how often it arises
  • how long it continues for
  • how it affects your health
  • the context of the odour

 

Here Are Ways to Report Odour Pollution

If you are experiencing an ongoing odour issue that affects your health, you may submit a complaint to the Public and Environmental Health Unit.

  • We require the exact location of the odour ‘s source to investigate a  pollution complaint.
  • Upon submission, you will be asked to submit 14-day smoke logs for an Environmental Health Officer to assess your complaint.

Report Odour Pollution

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