Breastfeeding Support Service (BFSS) – Wyndham Council
Limitations to Service over Christmas/New Year period
The Breastfeeding Support Service will be unavailable from 25 December 2025 until 6 January, 2026. This closure includes the Breastfeeding Drop-in Sessions which will resume on Friday 9 January, 2025.
See below for Helplines or contact your birth hospital for urgent support
Wyndham Council offers a Breastfeeding Support Service (BFSS) to families living within the Wyndham area. All consultations and group sessions are provided by certified Lactation Consultants (IBCLC).
Breastfeeding Support is free of charge.
Operating Hours
- Monday to Friday
- Closed on Public Holidays and weekend
Services Available
Individual face to face consultations
- Centre based appointments
- Available Monday – Friday
- Bookings required
Virtual Breastfeeding Support and Education Groups
- Available weekly
- Bookings required
Please complete the online form to request bookings for consultations and virtual groups. A team member will contact you within 2 business days.
Request a Breastfeeding Support Service (Lactation Consultant)
Breastfeeding Drop-in Sessions
There is no need to be referred or submit a request to access support at our Breastfeeding Drop-in sessions. You can arrive during the session time and speak with a Lactation Consultant during your visit.
When:
- Fridays, 9:00am – 11:00am (Morning session)
- Fridays, 1:00pm – 3:00pm (Afternoon session)
Where:
Werribee West Family Centre, 37 Ballan Road, Werribee - Maternal and Child Health Centre – Consultation Room and Waiting Area
Helplines
- 24 hour Australian Breastfeeding Association Helpline (free)
- Phone: 1800 686 268
- With interpreter- Phone: 131 450
- 24 hour Maternal and Child Helpline (free):132 229
Online Resources
Australian Breastfeeding Association (ABA) Support Services
- ABA Website for reliable, evidence based breastfeeding information and support.
- Australian Breastfeeding Association’s website LiveChat Mon – Fri 8-10pm
- mum2mum app to download
- ABA Helpline
- ABA Podcast and blog – by parents for parents
- ABA Facebook support group - This group is a space for peer encouragement and support in breastfeeding and parenting. The group is open to everyone, whether or not you are a member of ABA once approved by admin.
- ABA Local Support Groups
Australian Government Sites
- Raising Children website – the Australian parenting website
- Raising Children Website – Baby-led attachment
- Raising Children Website – Breastfeeding videos
- Raising Children Breastfeeding and Bottlefeeding
Languages Other Than English - Search for information on Breastfeeding in a language other than English
- ABA Breastfeeding with Confidence Booklet in languages other than English
- Amharic, Arabic, Assyrian, Burmese, Chinese, Croation, Dari, Dinka, Farsi, Hindi, Karen, Tamil, Vietnamese
- Raising Children information on breastfeeding, including in languages other than English
- Health Translations Directory – provides direct links to translated resources on health and wellbeing, produced in Australia
- Health Translations Directory on breastfeeding - Search for information on Breastfeeding in Language other than English
Useful Websites
- La Leche League International Breastfeeding information
- Support In The Community: ABA Community Support
Other Breastfeeding Support Available
Hospital Services (free)
- Western Health - Sunshine Hospital: A Breastfeeding Support Service with a lactation consultant for parent/infant who has birthed there.
- Werribee Mercy Breastfeeding Support Service:Phone: 03 8754 3407. For parent/infant who has birthed there.
- Western Health (Djerriwarrh Health Services) – Bacchus Marsh: For families within Moorabool Shire, Phone (voicemail) : 53679873. Email: info@djhs.org.au (Subject Heading Attention: Breastfeeding services)
- Barwon Health – University Hospital Geelong: For parent/infant who has birthed there, or infant that has been admitted to Nursery.
Private Practice Lactation Consultants (Ibclc)
- Lactation Consultants of Australia and New Zealand: Access to professional private breastfeeding support from International Board-Certified Lactation Consultants (IBCLC). Individual fee structures apply.