Rates due dates
Each financial year all property owners will receive a notice advising them of their rate obligations for the current financial year. Rates are payable by instalments and are due as follows each financial year:
- 1st Instalment: 30 September
- 2nd Instalment: 30 November
- 3rd Instalment: 28 February
- 4th Instalment: 31 May
Wyndham does not provide a separate payment in full option or date.
Payment options
BPay
Contact your participating Financial Institution to make a payment. You will need the Biller Code Number and Bank Reference Number (not Assessment Number) shown on the front of your rates notice.
NOTES RE BPAY:
- There are different BPAY Biller Codes for different payment types so please make sure you use the correct one shown on your Rates notice
- There is a minimum payment amount of $20 for BPAY
Direct Debit
You can elect to pay rates and charges by one of the following options using Direct Debit:
Four instalments – the four dates detailed on your rate notice
Monthly payments commencing September to May = 10 payments
Fortnightly payments commencing September to June = 20 payments
Direct debit dates are fixed and amounts are calculated to pay your annual rates and charges over the financial year. Payments can only be deducted from a cheque or savings account only. We cannot process a direct debit from a credit card.
If you have any queries regarding an existing or new Direct Debit plan, please contact Rating Services Department on 1300 023 411.
To apply, please download and complete the Direct Debit Form and return:
- By mail: PO Box 197 Werribee, Victoria 3030
- By email: mail@wyndham.vic.gov.au
- In person at one of our Customer Service Centres
By Phone
You can pay rates and charges via Australia Post (Post Billpay) by phoning 131816.
You will need the Billpay Code and Bank Reference Number shown on the front of your rates notice.
Credit Cards are also accepted.
In Person
You can pay rates and charges at:
- One of our Customer Service Centres
- Australia Post outlet
You can use Mastercard and Visa, Eftpos, money order, cheque or cash*.
*Note: We can only accept cash payments at the Civic Centre. We cannot accept cash payments at other Customer Service Centres.
By mail
You can pay rates and charges by posting your cheque to:
PO Box 197 Werribee, Victoria 3030.
Please make sure to include details of the property for which the payment is intended.
Payment Plan
If you are unable to pay the outstanding rates in full, please complete the online form or email mail@wyndham.vic.gov.au or call 1300 023 411 to discuss the option of a payment plan. A payment plan is an agreement where regular payments are made (weekly, fortnightly, monthly) to ensure all rates and charges are paid within an agreed timeframe. During this period, interest may be applied to any overdue balance.