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Our Library IT services include Public Access Computers, Printing, Photocopying and IT help and training. If you would like more information about each of these services please check out the information below.

Book a PC from home! Use your library card number and pin to book a PC at any branch up to 7 days in advance.

Upload your printing from home. Upload your printing and collect it within 24 hours from your preferred branch. More info at Printing at the Library

Hoppers Crossing | Julia Gillard Library Tarneit | Manor Lakes | Point Cook | Truganina | Williams Landing

Printing and photocopying

Charges:

  • Black and White A4 - 30 cents
  • Black and White A3 - 50 cents
  • Colour A4 - $1.10
  • Colour A3 - $2.20
  • Black and White A4 doubled sided – 30 cents per side

Scanning is free.

You can upload printing from home, or from your own device; see Printing at the Library for more information.

You can print from the library PCs, and you can photocopy existing documents. Ask a member of staff for more information when you visit the library.

Tablets

Wyndham Library members can use tablets (Hublets) for free at Hoppers Crossing Library and at Truganina Library Lounge. These tablets can be used to access digital content including our eResources and eLearning websites. To use the tablets you require your library ID and PIN (or password).

Tablets are loanable from opening until 1 hour prior to closing and are available for one hour sessions. At the end of your session you will be required to return the tablet back to the docking station.

Available for use are:

  • eResources

  • Learning activities for children

  • General online needs

Computers

Wyndham Library members can use computers for free at each of the Wyndham Library branches. To log in to a computer you will require your library ID and PIN (or password). To use the library computers you must abide by the library computer use policy.

Computers in the library are available until 15 minutes before closing time, to allow patrons to finish their tasks before the library closes.

Available for use are:

  • Windows 10 PCs

  • Scanners

  • Dedicated genealogy computers are available at Hoppers Crossing library

PCs with Windows 10

  • Microsoft Office which includes

    • Word

    • Excel

    • Powerpoint

    • Publisher

    • Access

  • Photo editing software (Gimp)

  • Microsoft Edge and Chrome

WiFi

Public WiFi is available at all of our branches.

No password is necessary - find the wifi network called "Wyndham City Libraries" and join it. Before you can use it, you will have to agree to the terms and conditions. If you have any trouble connecting to the wifi, please contact a member of staff.

IT Help

Do you need some focused support with computers or technology? Free digital training is available.

Book a  IT help session, and our friendly staff will help you.

Help available includes:

  • Searching the internet
  • Using email
  • Accessing the online library
  • Setting up a MyGov account, and accessing your vaccine status
  • Connecting online with social media
  • Connecting with online video calls

We can help with PCs, Macs, and all kinds of phones and tablets. Help can be provided on your own device, through one of the library’s computers, or even remotely and over the phone. 

Book an in-branch or online session here

Wifi and internet usage terms

Wyndham City Libraries Acceptable Usage Policy for WiFi access.

Internet users must abide by the following policies and guidelines and the library reserves the right to terminate the Internet access privileges and / or the borrowing privileges of any person abusing these policies.

  1. Users are responsible for abiding by copyright and all other applicable Federal, State and Local laws, and library policies and regulations.
  2. The library is a public place and Internet use must meet general community standards.
  3. Users must not access illegal, inappropriate or offensive material.

In using Wyndham City Libraries wireless service, you agree to the following access conditions:

  1. The Library cannot be responsible for any changes you make to your computer's settings and recommends you make a note of any settings before you change them.
  2. The library's wireless network is not connected to the Library's public printers. To print from your own device consult https://www.wyndham.vic.gov.au/printing
  3. The library's wireless network provides for web browsing. Restrictions apply to certain file types and download sizes.
  4. The service may automatically disconnect your device if not used for 30 minutes. 
  5. Anti-virus, security and privacy protection is the responsibility of the user.
  6. Under no circumstances shall the Wyndham City Libraries, nor individual library staff members, be liable for any direct, indirect, incidental, exemplary or consequential damages including, but not limited to, loss of data, use, or profits, or interruption, or safety of equipment, however caused and on any theory of liability including negligence or otherwise, arising in any way out of the use of the wireless network, even if advised of the possibility of such damage.

 

How to get proof of your vaccine status

Services Australia has instructions on different methods of getting proof of your vaccine status. If you need more help you can also book into a One on One IT Help session, available online or over the phone! See IT Help above.

Visit website

 

Service Victoria has instructions on adding your COVID-19 Digital certificate to the Service Victoria app

Visit website

Creating a MyGov account

BeConnected course: How to sign up to MyGov

With a myGov account you can link any of your online accounts with one username and password. This includes Centrelink, Vaccine certification, Medicare and Child Support.

Visit website

MyGov instructional video

Visit website

BeConnected course: What is MyGov?

This course will introduce you to myGov and show you how to use it safely for important things like Medicare, My Aged Care, My Health Record and more.

Visit website

Online Safety Resources

Be Connected: Free online safety presentations

These free webinars are hosted by the Federal Government's eSafety Commissioner to help keep Australians safe online. They cover topics like how to spot a scam, saying safe on Facebook and using public wifi.

Visit Website

Your Online Journey

This app can help take the mystery out of getting online and guide you to help stay safe on the internet. It's specifically aimed at adults in Indigenous communities, and it's written and published by the Federal Government.

Visit Website

Information on Scams

You can find information on different kinds of scams and how to protect yourself from them on Scamwatch, which is published by the Australian Competition and Consumer Commission.

Visit Website

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