The National Disability Insurance Scheme (NDIS) is the new way of providing support for people with a disability, their families and carers in Australia.

NDIS has been rolled out in Wyndham City since October 2018.

How do I find out more?

There are many ways you can get more information about the NDIS:

Who is eligible for NDIS and Early Childhood Intervention (ECEI)?

The NDIS is available to people who have a permanent impairment or condition and meet the following requirements:

  • are an Australian citizen, or a permanent resident or hold a Protected Special Category Visa
  • are under 65 years of age
  • need support from a person or equipment to do everyday activities.

For more information or to find out if you may be eligible visit the NDIS website or call 1800 800 110.

ECEI services support children 0-9 years with a disability or developmental delay in Western Melbourne.

If you have concerns about your child’s development, ECEI can help you to get information and access to supports.

For more information or to find out if you may be eligible visit the NDIS Brotherhood of St Laurence website or call 1800 800 110.

How do I access the NDIS and Early Childhood Intervention (ECEI)?

If you are already receiving disability support services, you will be contacted by the National Disability Insurance Agency (NDIA) as the NDIS rolls out in the City of Wyndham. 

If you are not currently receiving any disability supports, but wish to join the scheme, contact the NDIA and ask to complete an Access Request Form. You can apply to access the scheme from April 2018. 

Once you have registered, the NDIA will work with you to develop a plan which focuses on your goals and supports required to achieve these goals. Some plans might be developed over the phone but anyone can request a face to face planning session. 

ECEI can help children under nine years old with a disability or developmental delay. The focus of early intervention is on children getting services and supports prior to school entry so they require fewer services and supports in the future.

For more information visit NDIS website or call 1300 275 323.

How do I make a complaint or appeal a decision?

There are a number of resources you can access if you are not satisfied with the NDIA processes. 

Local Area Coordination

The Brotherhood of St Laurence has been contracted by the National Disability Insurance Agency (NDIA) to deliver Local Area Coordination and Early Childhood Early Intervention (ECEI) services.

The role of the Local Area Coordinator (LAC) is to assist people to navigate the NDIS.  The LAC provides planning and coordination for people with disability to maximise the choice and control over the services they use. This includes supporting people with disability to navigate mainstream services and increase their capability to be an active part of their community.

For those who meet Access Requirements, the Local Area Coordinators will assist you to:

Get ready for your plan:

  • Pre-planning workshops – held at all Brotherhood LAC offices.
  • Pre-planning packs – can be sent out prior to the planning conversation meeting.

Develop your plan:

Help you to work out your goals and identify the supports you need to help reach those goals. The information gathered will help to develop a plan that meets your needs based on your identified goals.

Get your plan going:

Once your plan has been approved, your Local Area Coordinator will work with you to help you get your supports set up and working. They might help you to set up your MyGov and NDIA portal account and show you how to set up a service booking.

Keep in touch with you, if you need help with your plan:

Your LAC will keep in touch with you and check in to see how things are going once your plan is implemented.

For further information contact the Local Area Coordinator on

NDIS Videos

To learn more about the core concepts of the NDIS, and an overview of how NDIS can contribute to the lives of people with disability their families and carers, view the below YouTube clips. Videos are presented in plain English format with captions.

View Videos

2019 Disability Expo Presentations

View the 2019 Disability Expo Presentations

  • Respite for Parents: In this video, Parents with children with disability will be able to learn how to get access to respite in the NDIS. Though respite is not listed as an NDIS funded item, you will be able to learn how to get respite breaks by using a different approach in the NDIS.
  • Support for Mental Health: This video will explain how to access support through NDIS as an individual with Mental Health issues and families supporting them. Learn some magic words to use as you prepare for your NDIS planning meeting.
  • What does the NDIS mean for me: This video will explain some commonly used terms in NDIS, understand what NDIS mean, learn about basic concepts like what a goal is? And what does self-advocacy mean?
  • Caring for yourself: Are you a carer for person with disability? This video will explain how to look after yourself as a carer of person with disability. Learn some tips how to care for yourself while you support the person as a carer.
  • Map your future: Are you a young adult with disability? Map your Future is a program to assist young adults figure out their goals and support they could get to achieve the goals. Learn how to achieve goals and seek support. Ask yourself three simple questions while preparing for your goals.
  • Powers of Attorney & planning for the future: This video will explain you what a Powers of Attorney is and planning for the future? Learn how to assist your family understand what your preference is in the event of illness/injury when you cannot make self-decisions.
  • Preparing for NDIS review: Are you a participant of NDIS, family or a carer? This video will provide you tips for preparing for your NDIS plan review, understand how to best use your NDIS plan.

More Information

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