HAAG (Housing for the Aged Action Group)

Housing for the Aged Action Group (HAAG) specialises in assisting older people with their housing needs.

HAAG’s services are government funded, free and confidential.

Call Home at Last on 1300 765 178 or the Retirement Housing Advice Service on 9654 7389

The Home at Last assists people who are over 50 (over 45 if Aboriginal or Torres Strait Islander) and renting, couch surfing, living with family or in a housing crisis, and wanting to find secure housing.

Home at Last can:

• Discuss your individual situation and what affordable housing options are available for you
• Link you in to services that can help you to access affordable housing options such as public and social housing
• If assisted by our outreach program, help you move to your affordable housing
• Link you in with aged care services once housed

The Retirement Housing Advice Service (RHAS) assists people who are living in, or thinking about living in, retirement housing including independent living units, retirement villages, residential villages (lifestyle villages) and other forms of retirement housing.

The RHAS can:

• Provide information about retirement housing options
• Provide information about residents rights and responsibilities in retirement housing
• Provide advice about what to look out for in retirement housing contracts
• Help with disputes with management
• Help with contractual disputes
• Advocate for repairs and maintenance
• Other kinds of advice and advocacy relating to retirement housing

HAAG also offers free talks to seniors groups about retirement housing options.

The HAAG website https://www.oldertenants.org.au/