The new Accessible Parking Permit (APP) Scheme will streamline the application process, making it easier, simpler and consistent across the state.

Improvements to the Scheme include:

  • introduction of temporary permits for 6, 12 or 24 months,
  • permanent permit length is 5 years for individuals
  • introduction of a permanent disability classification, so reassessments are not required for some people’s future permit renewals,
  • a new single and secure state-wide permit design that will reduce the misuse of permits,
  • the inclusion of occupational therapists as assessors, in addition to GPs, and
  • Double Time (green permits) and permits for organisations will continue under the new  scheme.

All existing Wyndham permits will remain valid until they expire.

Disabled Permit 1
Disabled Permit 2

A category one permit holder (driver/passenger) is entitled to:

Park a vehicle (throughout Australia) in reserved disability parking bay for the time displayed on the parking sign, or

Park a vehicle (throughout Australia) in any ordinary parking bay for twice as long as the time displayed on the parking sign.

A category two permit holder (driver/passenger) is entitled to:

Park a vehicle in any ordinary parking bay for twice as long as the time displayed on the parking sign. Only valid in the State of Victoria.

How to Apply

Individual applicant – renewing or applying for a new permit

  1. Start your application online at accessibleparking.vic.gov.au
  2. You’ll receive an application reference number via SMS*
  3. Take your reference number to your GP or occupational therapist
  4. Your GP or occupational therapist will complete an online assessment and submit your application
  5. Wydham City Council will review the application
  6. If your application is successful, you’ll receive your permit in the mail within 10 -15  business days which is issued by Vic Roads.

*A paper-based version of the application is available if you don’t have access to a mobile phone or the internet. Please contact council on 1300 023 411 if you require a paper form.

Disabled Permit - How to apply

 

Organisation – Applying for a new permit

  1. Start your application online at accessibleparking.vic.gov.au
  2. You’ll receive an application reference number via SMS and email
  3. Wyndham City Council will review the application
  4. If your application is successful, you’ll pick up your permit at the council within 10-15 business days.

Disabled Permit - How to apply - Organisation

 

FAQ

Can I keep using my existing permit?

Existing permits can be used until their expiry date.

Can I pick up the permit from the council?

Yes. When completing your application, you can choose to pick up your permit from the Civic Centre.

How long does it take to get a permit?

Once your application is approved, your permit will arrive in the mail in approximately seven – 10 business days. These times may vary depending on Australia Post demand.

What if I don’t have internet access or physically can’t complete the online application?

Your carer, family, a friend, GP or council customer service staff can help you if you require assistance or have no internet access.

Can I use a paper form instead?

A paper-based version of the application is available for people with no access to mobile phones or the internet. However, the online process provides a faster outcome.

A paper application is available from our council customer service centres.

Can I or my GP use old application forms to apply for a permit?

No. As part of disability parking scheme update, clearer assessment questions were developed in consultation with medical practitioners, to allow GPs and occupational therapists to assess mobility issues against the criteria. Some questions on old forms are no longer valid and do not align with the new scheme’s requirements.

Have the eligibility criteria changed?

The overarching eligibility criteria has not changed. However, the wording and the process by which a  medical practitioner assesses a patient’s mobility or medical condition has changed.

Do I need to apply for a new permit?

You will need to apply for a new permit when your permit expires.

For further information to common questions, application process and dispute resolution please visit VicRoads website at  Transport Victoria Frequently asked Questions.

Assistance

You can read more about the Accessible Parking Permit (APP) Scheme on the Transport Victoria website or; contact our customer service team on 1300 023 411 or email mail@wyndham.vic.gov.au

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