Suicide Call Back Service

Who can the service help? 

The Suicide Call Back Service is a 24-hour, nationwide service that provides telephone and online counselling to people 15 years and over who fit one of the following categories:

• People who are suicidal
• People caring for someone who is suicidal
• People bereaved by suicide
• Health professionals supporting people affected by suicide. 

The Suicide Call Back Service is especially suited to people who are geographically or emotionally isolated.

How it works 

The Suicide Call Back Service provides immediate telephone counselling and support in a crisis. Additionally, we can provide up to six further telephone counselling sessions with the same counsellor scheduled at times best suited to your needs. 

Professional counsellors, with specialist skills in working with suicide-related issues, will assist you in working through difficult emotions. The counsellor will help you with goal planning, ensuring your own safety. and help to link you to other services in the community.

All information gathered during contact with Suicide Call Back Service is a Health Record that is recorded and stored securely and may be used for quality and training purposes.